Burst pipe in Coorparoo. Booked for 10am and texted you the details.
Meet Tilly, your AI admin
Your office, on autopilot.
Tilly follows up every quote, chases every overdue invoice and answers every call you miss, so more of your work turns into money in the bank. The admin you don’t have to hire, from $297 a month.
Set up for youMonth to monthFree demo
$Collected this week$4,820
Tilly · Smith PlumbingWorking for you right now
Live61Messages answered
9Jobs booked
14Follow-ups sent
EXAMPLE DATATODAY
⚡Average reply38 seconds
Works with the tools you already run on
Xero
Google Calendar
Instagram
Facebook
Messenger
Email
Google reviews
Stripe
Zapier
Make
Shopify
WordPress
The maths
Hire Tilly, not another wage.
You started a business to do the work, not to answer messages at 9pm and chase invoices on Sunday. Here’s what it usually costs to hand that off.
A full-time office admin
$67,898
a year, before super, leave and training
- ✕Works 9 to 5, not when customers message
- ✕Sick days, holidays and handovers
- ✕Weeks to hire and train
- ✕Can only answer one call at a time
Median administration officer salary in Australia, Employment Hero jobs data, September 2026.
Tilly by Autofice
$297
a month to start. Month to month.
- ✓Answers in seconds, day and night
- ✓Never sick, never on leave
- ✓Set up and trained for you
- ✓Handles every customer at once
The real product
This is what you log in to. Not a mockup.
Every quote Tilly is chasing, every invoice she’s following up and every call she answered, in one place. Click around a working demo yourself, no sign-up.
Your home screen: what Tilly answered, who she’s following up, and what needs you. This is the live demo, with sample data.
The platform
One Tilly. Every admin job.
Most businesses juggle five apps and still miss things. Tilly does the whole office job in one place, in your business’s name.
Every enquiry answered in seconds.
Calls, texts, emails, website forms, Instagram and Facebook DMs, even comments on your posts. Tilly replies to all of them in your business’s name, asks your questions and books the job.
- Answers calls in a natural Australian voice
- Replies to DMs and comments, and hides spam
- Hands you the hot ones with a one-line summary
7:43
SP
Smith Plumbing Text Message • SMS
Today 7:41 pm
Hi, it’s Tilly from Smith Plumbing 👋 Sorry we missed your call. What’s happening, and what suburb are you in?
Hot water’s gone cold. Carindale
Oh no, sorry to hear that. Is it gas or electric, and roughly how old? We can come tomorrow at 8am or 1pm.
Electric, about 12 years. 1pm is good
Done ✅ You’re booked for 1pm tomorrow. Dave will text you when he’s on his way.
Legend, thanks!
Delivered
+Text Message • SMS
Quotes followed up. Invoices paid.
Tilly follows up every quote until it’s a yes or a no, and chases overdue invoices from Xero by text and email. When customers reply, she answers them too.
- Quote follow-ups 2, 5 and 10 days after you send
- Friendly reminders 1, 7 and 14 days after an invoice is due
- Stops the moment it’s paid in Xero
9:12
SP
Smith Plumbing Text Message • SMS
Wed 4 Nov 9:00 am
Hi Sam, friendly reminder that invoice INV-0425 for $620 was due yesterday. You can pay online here:
Invoice INV-0425 · $620.00in.xero.com
Sorry! Crazy week. Can I pay next Friday?
No worries at all Sam, next Friday is fine. I’ll send a quick reminder on the day 🙂
Fri 13 Nov 4:26 pm
Payment received, thanks Sam! Have a great weekend.
Delivered
+Text Message • SMS
Booked straight into your calendar.
Tilly checks your real free times and offers them while the customer’s keen. Then she reminds them before the job, and again when it’s time to book the next one.
- Offers real times from Google Calendar
- Creates the job in ServiceM8 or Xero
- Rebooking reminders for repeat work
Thursday 12 November
7:02
12CALENDARnow
Hot water: Jess M.Tomorrow 1:00 – 2:30 pm · 14 Creek Rd, Carindale
AUTOFICE2m agoJess M. · electric hot water, about 12 yrs old. Booked from a missed call at 7:41 pm.
AUTOFICE1h agoTom R. said yes to the bathroom reno after Tilly’s 2nd follow-up.
🔦📷
You get the summary. Not the admin.
Every evening Tilly texts you what she handled, what’s booked, what’s been paid and the few things that need you. Everything else lives in your portal.
- A nightly wrap-up by text
- Every conversation and call transcript saved
- Download your leads any time
6:01
Text Message • SMS
Today 6:00 pm
Hi Dave! Here’s your day 👇
• 14 enquiries answered, 3 calls
• 2 jobs booked (Wed 1pm, Thu 3pm)
• 4 quotes followed up
• 14 enquiries answered, 3 calls
• 2 jobs booked (Wed 1pm, Thu 3pm)
• 4 quotes followed up
💸 Harbour Cafe paid $620. 2 invoices still overdue ($595), I’m on them.
👉 Need you: Tom’s reno quote and a callback for Mark in Wynnum.
Champion 🙌
Delivered
+Text Message • SMS
A day with Tilly
While you’re on the tools, Tilly runs the office.
What a normal Tuesday looks like for a plumber with Tilly on the team.
Replied to 3 Instagram commentsAnswered two price questions with your set prices, and hid one spam bot.
Bathroom reno, $14,800. They said yes, so Tilly booked a measure-up.
Chased two overdue invoicesOne paid within the hour. The other asked to pay Friday, and Tilly said no worries.
Gas smell. Gave the safety line, and booked first thing tomorrow.
Everything done, $1,240 paid today, 2 things for you to check.
Asked happy customers for reviewsSent 4 Google review requests from today’s finished jobs.
Leaking tap in Wilston. Booked into Thursday’s free slot.
🧑🔧Your admin for the whole day: reading one text.
Calculator
What is admin costing you?
Move the sliders to match your business. Most owners are surprised.
Replying to messages, chasing quotes and invoices, booking jobs.
Most people who can’t get through call someone else.
Your time on admin, each month$3,900
Work lost to missed calls, each month$4,680
What admin is costing you, each month$8,580
Get it back with Tilly
Estimates only. Missed work assumes half of missed callers would have booked. Tilly plans start at $297 a month.
You’re still the pilot
Automation on your terms.
Choose how much Tilly does on her own. Start careful and give her more as you trust her. Change it any time.
Tilly drafts each reply. Nothing is sent until you tap approve.
Prices, bookings, refunds and anything unusual wait for your OK.
She answers, quotes your set prices, books and chases, then tells you what she did.
Only quotes the prices you approve
Says she’s your business’s AI assistant
Hands anything unsure straight to you
Never pays, refunds or cancels on her own
Who it’s for
Built for businesses that are flat out.
Trades
Home services
Builders & renovators
Trust
Your business. Your customers. Your data.
Tilly speaks for your business, so we built her to be careful, honest and easy to switch off.
Tilly introduces herself as your business’s automated assistant, and anyone can reply STOP to opt out.
Staff logins need two-step verification, and each business can only ever see its own customers.
Every conversation, call transcript and lead is yours. Download it any time, and take it with you if you leave.
Xero stays your books. Your calendar stays your calendar. Tilly works inside the tools you already use.
We train Tilly on your prices, services and tone, connect your tools and test every reply before she talks to a single customer.
Month to month with 30 days’ notice. Pause Tilly with one tap whenever you want to.
Pricing
Less than a week’s wages. Every month.
Simple plans, month to month. Prices exclude GST.
Starter
$297/month
+ $490 one-off setup
- Replies to forms, email and Facebook leads
- Quote follow-ups by email
- Nightly wrap-up by email
- Up to 100 enquiries a month
- Your portal and lead list
Growth
$497/month
+ $490 one-off setup
- Everything in Starter
- Tilly answers your phone
- Missed-call text-back
- Two-way texts, DMs and comments Rolling out
- Overdue invoice chasing from Xero Rolling out
- Up to 300 enquiries a month
Team
$797/month
+ $990 one-off setup
- Everything in Growth
- Unlimited enquiries, within fair use
- Up to 5 team members
- Separate numbers per location
- Emails from your own domain
- Priority support
Limited offerFree setup (normally $490), and your monthly price is locked in for as long as you stay.Claim the offer
Features marked Rolling out are being switched on for each business as part of setup. Setup is done for you: we train Tilly on your business, connect your tools and test everything before she goes live.
Is Tilly a real person?
No. Tilly is an AI admin. She introduces herself as your business’s automated assistant, and hands anything she can’t answer to you.
Do I need Xero?
No. Tilly answers enquiries, calls and DMs and follows up quotes without it. Connect Xero and she also chases overdue invoices and stops the moment they’re paid.
How does invoice chasing work?
Tilly checks Xero for overdue invoices each weekday and sends a friendly reminder 1, 7 and 14 days after the due date, with Xero’s pay-online link. If the customer replies, she answers them and lets you know.
What if a customer asks about price?
Tilly only shares prices you’ve told her she can. Anything else, she says you’ll confirm and passes it to you with a summary.
Do I need a new phone number?
We set you up with an Australian number for Tilly. Calls can ring your mobile first, and Tilly picks up when you can’t. Prefer your current number? Forward unanswered calls to her.
Does it work with my job software?
Tilly works with Xero, Google Calendar and ServiceM8, and can send leads to most other tools, like Tradify or Fergus, through Zapier or Make.
Is there a lock-in contract?
No. Plans are month to month with 30 days’ notice, after a one-off setup fee.
Why we built Autofice
“Every tradie and small business owner we know loses money the same way. Not on the tools, but in the inbox: the quote nobody followed up, the invoice nobody chased, the call that rang out while they were on a roof. Tilly does that work for them, every day, so they can get back to the job and their evenings.”
The Autofice teamWhy we do this
Hand Tilly the admin. Get your evenings back.
Book a 15-minute demo. We’ll show you Tilly answering, booking and chasing for a business like yours.